LiveAgent Live Chat Software

LiveAgent Live Chat Software

Who is this LiveAgent live chat for?

LiveAgent is an omni-channel enablement software especially popular with small and medium e-commerce businesses

What is LiveAgent Live Chat?

LiveAgent’s Support Services is the ultimate solution for delivering exceptional customer support. Equipped with over 180 support features, you’ll be able to link to every possible ticketing channel, such as email searches, Facebook comments, tweets, contact forms, live chat or phone calls.

Chat Software

Some of the key features of the support service include: Automation, SLAs, Customer Service Cases, POP3 Accounts, Automated Emails, Departments, Priority, Status, Tags, Rules, Ticket Routing, Scheduled/Scheduled Messages, Macros, Template Email Management , performance reports, live chat, chat invitations and website monitoring, voice and call recording integration, Facebook and Twitter integration, support portal, knowledge base, forums, and more.

LiveAgent is available in 40 languages ​​and can be a SaaS license or a locally hosted license (installed on your own server).

Server infrastructure is located in the US, UK and Japan to ensure Millennium Falcon-like responsiveness and support local laws (especially the EU).